Microsoft support and gadget discussion forums are currently littered with complaints that the 30 gigabyte version of Microsoft’s Zune media player is failing to boot, causing frustration to users everywhere.

In response to any enquiry made by PCworld, a Microsoft Spokeman made the following official statement;

Early this morning we were alerted by our customers that there was a widespread issue affecting our 2006 model Zune 30GB devices (a large number of which are still actively being used). The technical team jumped on the problem immediately and isolated the issue: a bug in the internal clock driver related to the way the device handles a leap year.

The spokesman continues to elabourate that the issue should resolve itself on January 1st, but users should “…allow the battery to fully run out of power before the unit can restart successfully then simply ensure that your device is recharged, then turn it back on.”

He continues to state that users affected by this problem may need to sync their Zune with their PC in order to refresh DRM information before being able to access subscriber content.

The article on PC World has attracted a number of user comments on the  issue, most of which appear to be of the iPod vs Zune bashing variety.  let the war begin.

RELATED LINKS

Zune fix instructions from Microsoft

Source: PC World New Zealand

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