Comments for NZTECHIE.COM

Comment on Switching from Vodafone to ZC Mobile by Stevew

Stevew — Thu, 06 Jan 2011 08:07:14 +0000

I too have been a Vodafone customer for some time now. I’ve found the 3G coverage in East Tamaki quite poor. Often when surfing the web on my iPhone, errors such as “HTTP error 504: Gateway timeout” kept cropping up. This really got on my nerves, and I switched to the XT network. Getting a good reliable connection now!

Comment on SimpleCDN – Some Limitations by Robert

Robert — Tue, 04 Aug 2009 01:16:15 +0000

Cheap as chips but absolutely useless at communicating.

We begged them for info regarding an RTP service. They said a couple of days.
Well ,the days passed and nothing happened.

Again we asked for more info, no replies at all. We lost or customer.

Pity they did not have balls to say they were in trouble .

Comment on SimpleCDN – Some Limitations by BJ

BJ — Fri, 31 Jul 2009 02:14:19 +0000

One word…Voxel.net. Sure, they have a $100 monthly minimum but it worth it to not have the headaches. I’ve seen SimpleCDN change their business model 3 or 4 times. First, they had the pay-a-flat-fee-for-life rates. Next, really low pay-as-you-go with no setup fee. Next, was the intro of the Hurricane service. After that it was the intro of the setup fee. Now I hear there is no setup fee. I waited a week for them finish their upgrade so they could setup my account by the time I got to week two we were already using Voxel. How many companies wouldn’t plan better before making an upgrade.

Comment on SimpleCDN – Some Limitations by frank

frank — Sun, 05 Jul 2009 00:23:23 +0000

SimpleCDN is a nightmare; I’ve been with them for several month now. They sometimes take our content offline without prior notice, and once they erased our several GB of content without our authorization. It cost our business £1000′s and we received a load of customer complaints as a result. But SimpleCDN’s response to our emails were “You requested the delete of your content.” We asked them to show us the request, and their response was “We do not keep emails, but our engineers would not have erased anything without your request.” … incredibly bad support, rude, slow, and unreliable service. When we sent in a complaint about the treatment we’d received, they ignored our email and erased our account. We had to set up a new one and it took us 2 weeks to re-upload all our data. We are a very loyal customer of SimpleCDN, and we keep our account topped up at the $150 mark level all the time, using up a max of around $400 a month in bandwidth – so we bring them some good custom. We are looking to find an alternative backup service to SimpleCDN. If like us, you were tempted by their simplicity and cheap prices, just be careful – from our experience they tend to treat customers wrecklessly. We just can’t risk it, as our business depends on the CDN being up and running at all times.

Comment on SimpleCDN delivers on pricing and new features by johan

johan — Thu, 18 Jun 2009 00:25:40 +0000

So I just received a reply, and guess what… they seem to be changing things yet again, here is what I got in response to inquiry about the Hurricane service:

“We are currently re-structuring the Hurricane service, and we have a firm date of next Monday for our new services. We can instantly set you up and get you going on Monday.”

Guess I’ll wait till Monday.

I really hope for the best as their system is good so I hope they get their act together.

If Amazon adds RTMP to CloudFront they will certainly be a more attractive option in terms of peace-of-mind even though their pricing is higher.

Comment on SimpleCDN delivers on pricing and new features by johan

johan — Wed, 17 Jun 2009 23:48:36 +0000

As commented on on your other post about SimpleCDN – the system works well however they seem very slow to respond (if at all – I am still waiting) to any enquiry/support requests.

Note that the service names and pricing has changed from what you show above – I gather this happened a few times in the past based on your earlier post.

Anyway with no/slow response to my sales inquiry I am not encourage despite the excellent performance of the system. The last thing I need is to have GB of assets there and they go belly-up which is likely if they do not respond to sales queries.

Comment on SimpleCDN – Some Limitations by johan

johan — Wed, 17 Jun 2009 23:42:31 +0000

I tested them using the $15 credit/free trial and system works well. The streaming capability is something Amazon CloudFront does not offer. They also have anew service “Lightning” that is for simple files/images and priced at a point that using it for general website assets is affordable.

Now the bad – I have submitted a simple request about Hurricane service pricing – their pricing page states “Varies – Contact us”. Well 4 days later and still no reply. By any standards that is poor. Given I am considering the service it is a major negative as I am thinking their tech support is probably even slower.

Comment on SimpleCDN delivers on pricing and new features by Iuri

Iuri — Tue, 16 Jun 2009 00:29:51 +0000

We started using SimpleCDN’s service before they changed their usage plans. In their system you have to pay upfront for the service; you have an account and they deduce your usage from what you’ve deposited. When they changed their usage plans they asked for a new setup fee, which we weren’t willing to pay. I’ve been requesting that they refund our forward payment for months now, and they simply ignore us. I really don’t recommend doing business with those guys. After a while they’ll simply change contract rules and keep your money.

Comment on SimpleCDN – Some Limitations by mike

mike — Sun, 14 Jun 2009 05:35:10 +0000

You might wanna recheck your definition of slander. The only horror story I could find was from some guy spewing the same stuff all over the place, after getting busted using their service for piracy and/or fraud. After getting asked to show their site to back up their claims, they vanish into the ether, to never be seen again. While they might do things in a retarded fashion, they are extremely reliable, and extremely cheap, two qualities which are usually mutually exclusive. Not even the great and powerful Amazon can compete with them in reliability. Granted, the lack of access controls kinda sucks, but that’s not something I need yet.

Comment on SimpleCDN – Some Limitations by Tester11

Tester11 — Mon, 08 Jun 2009 19:57:26 +0000

A woman named Robyn from Simple CDN sent slanderous statements about me in an email:

1)Stating that I owed them money — not true.
2)Stating that we were not testing but trying to use phoney credit cards and get free service — not true
3)Suggested that they had reported me to law enforcement — not true

We were testing Simple CDN in good faith, and found major problems. We didn’t even publish them — there is so many horror stories about SimpleCDN. There was no reason to slander me — since I was sending them a customer. For them to make wild and false statements to a person I was sending to them means that SimpleCDN will attack reviewers and consumers as a way of silencing them.